Nova Rescue Support

Thanks for playing Nova Rescue. This page provides help, contact information, and basic troubleshooting steps.

Before You Contact Us

Please include your device model, iOS version, App version, and a short description of the issue. If possible, include screenshots or a screen recording so we can understand the problem faster.

Common Issues

If audio does not play, check your device volume, Silent Mode, Focus Mode, and Bluetooth audio output. If the game feels slow, close background apps and restart your device.

If rewarded ads are not available, please check your network connection and try again later. Ad availability may vary by region, device, and ad network.

Purchases

App Store purchases are processed by Apple. If you have a payment or refund question, please use Apple's official purchase support. If a purchased item does not appear in the App, contact us with your App Store receipt details.

Privacy

You can read our Privacy Policy here: Privacy Policy